The hotel is in a great spot for walking around the old quarter, and the owner welcomed us warmly and gave us a free upgrade to a spacious, clean room. We stayed two nights, and after checkout they kept our bags free of charge all afternoon, let us use the ground‑floor bathroom to change before heading to the airport, and offered to arrange transport. The staff were genuinely courteous and helpful; this place is recommended for anyone staying in Hanoi!
Arianna3 days ago