The location and breakfast were good.
CristianA week ago
Just a moment…
★★★·Playa del Carmen·6.8
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or just type it: “around the 20th, three nights”
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Hotel Maya Turquesa, in central Playa del Carmen, is steps from Fifth Avenue and 150 metres from Caribbean beaches. The hotel offers free WiFi, air-conditioned rooms with satellite TV and hot water, an outdoor pool, solarium with Cozumel views, and hot tub. A restaurant serves continental and Mexican cuisine, and a grocery store sells snacks.
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How guests rate the property, aspect by aspect.
The location and breakfast were good.
Cristian·A week ago
The location is great and nothing else matters. I had several problems: the promised internet wasn’t available, the hot water never came on in the bathroom, my son’s bath spout fell out in the half‑bath, we were four but only got two towels and it took four hours to deliver them. They moved us to another room because the climate control broke down. The included breakfast was a joke—just a sandwich or a pancake, nothing else or fruit. The pool was icy with no heating, and the reception staff weren’t very friendly.
Arroyo·A week ago
The entire staff was very attentive, the location is 10/10, the breakfast was tasty, and I would definitely come back.
Adriana·2 weeks ago
They sold me a room that didn’t exist through the Booking app; the hotel was overbooked, and this is the second time they’ve done that to me.
Lopez·2 weeks ago
The location relative to the city center is fantastic, and the staff are lovely. We booked a room for four people, but it was a bit small.
Simona·2 weeks ago