“So worse experience I went there… no one answered, my call soo poor stayed outside”
I called them for check‑in and no one answered, so I had to stay outside in my car. Poor customer service, so stupid and rubbish.
Nardeep2 weeks ago
Just a moment…
★★★★·Taihape·7.5
01
or just type it — “around the 20th, three nights”
02
03
The Gretna Hotel Taihape, a 4-star historic hotel in Taihape, offers a charming stay within a beautifully preserved building. Guests enjoy a serene garden, on-site restaurant, and bar with free WiFi in public areas. Family rooms provide comfort, while each room features a bath or shower. The hotel is 98 km from Palmerston North International Airport, offering a picturesque setting and attentive staff.
04
05
06
How guests rate the property, aspect by aspect.
I called them for check‑in and no one answered, so I had to stay outside in my car. Poor customer service, so stupid and rubbish.
Nardeep·2 weeks ago
I got a great deal here, right in the heart of town near the supermarket and restaurants. The room was basic and a bit worn, which I expected for the price.
Rachael·3 weeks ago
There was no breakfast offered. The TV was broken, and a staff member tried to fix it without success. I could have used an extra blanket, but I don't like leaving the electric blanket on. They also didn't serve a roast meal, which they used to.
Carol·4 weeks ago
The place was clean and convenient.
Moore·A month ago
I appreciate the classic style of the hotel. It’s well maintained despite being an older building, and the bar next to the business area is a nice touch.
Quynh·A month ago