★★★★·Schwelm·7.7
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or just type it — “around the 20th, three nights”
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The 4-star Parkhotel FRITZ am Brunnen is situated in a private park within the Bergisches Land, offering free WiFi and a scenic terrace. Guests can access a complimentary fitness centre and private spa area for a fee. The hotel features tastefully furnished rooms and suites in historic and modern buildings, with amenities like box spring beds and flat-screen TVs.
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How guests rate the property, aspect by aspect.
The breakfast was, in my opinion, below average with a limited selection and the price‑performance ratio was off. Only the front desk staff were friendly; otherwise we felt like nuisances. Our ground‑floor room was only about 7 m from the street, and even with the windows closed it was very loud.
Rm2021·3 weeks ago
The suite was pretty modern and nice, but the carpet was dirty, many curtains were partially broken, and almost all remote controls for the three TVs had dead batteries plus other damages.
Jorrit·3 weeks ago
The service staff were very friendly. The bathroom tap was loose, the carpet smelled strong, it was quite noisy from the street, and the wardrobe was a joke – just a bit larger than a wardrobe.
Ralf·4 weeks ago
The staff were unfriendly, no greeting after a 7 hour drive in the car, and no farewell.
Dieter·A month ago
Check‑in was very straightforward. The night entrance is quite hidden and you have to look for it from the outside first. The rooms were tidy and clean, the beds comfortable. We booked two double rooms and one of the bathrooms was unfortunately tiny; the shower was so small that you had to back out when you moved forward. In the other bathroom, the tap labels were swapped, which made for a very unpleasant shower experience. This was accompanied by an unusually loud ventilation system that also whined 24/7. The highlight of the visit was Sunday morning. From 7 am on Sunday, a very strong bass continuously blasted through the rooms. When we asked, it turned out this was not a careless guest but the official “Breakfast with DJ.” We found it completely incomprehensible why guests weren’t informed beforehand that sleeping after 7 am on Sunday would mean the bass would keep ringing in their ears. Our rooms were also directly above the breakfast area, so it was impossible to mute the DJ. After only 5 hours of sleep we drove home after 6 hours. The concept needs urgent reconsideration. If a Sunday breakfast with DJ is truly necessary, it should start later or guests should be informed in advance, and rooms above the breakfast area should not be allocated.
Lena·A month ago