The location was good, but the front desk service left something to be desired.
Hiroko3 weeks ago
Just a moment…
★★★·Ōmachi·9.4
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or just type it — “around the 20th, three nights”
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Hotel Route-Inn Shinano Omachi Ekimae offers air-conditioned rooms with private bathrooms, bidets, and free WiFi. Guests relax in the hot spring bath or public bath. The hotel features a restaurant, 24-hour front desk, and free on-site parking. Located near Tsugaike Kogen Ski Area (33 km) and Matsumoto Castle (37 km), it provides easy access to Matsumoto Airport (41 km) and nearby ski resorts.
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How guests rate the property, aspect by aspect.
The location was good, but the front desk service left something to be desired.
Hiroko·3 weeks ago
The swimming pool was fantastic.
Shoko·4 weeks ago
The on‑site hot spring was superb, dinner could be enjoyed in loungewear and the food was decent, and the all‑you‑can‑drink option for ¥1,000 was a good deal.
ヨシジマ·2 months ago
The staff were friendly and the breakfast was tasty, and the dinner served in the restaurant was also delicious.
Yu-chiu·2 months ago
It was average—nothing special nor bad—but the smell in the room was noticeable and a bit off‑putting.
千葉·2 months ago