The breakfast was good, but the location and lack of a restaurant were disappointing.
ClaudioA week ago
Aquidauana·8.6
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or just type it: “around the 20th, three nights”
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Fênix Plaza Hotel in Aquidauana offers spacious family rooms with air‑conditioning, private bathrooms, work desks, TVs, and wardrobes. Guests enjoy a lush garden, a year‑round outdoor pool, a bar, and free Wi‑Fi. The property features a lounge, 24‑hour front desk, express check‑in/out, minibar, balcony, and outdoor dining. Located 134 km from Campo Grande Airport, it provides free on‑site parking and easy access to local attractions.
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How guests rate the property, aspect by aspect.
The breakfast was good, but the location and lack of a restaurant were disappointing.
Claudio·A week ago
The staff member Ortiz was exceptional—clear, helpful, and quick to solve problems. Having room service with a la carte dishes meant I didn’t have to leave the hotel for dinner after a long workday. The Sky channels were not working; I only had free TV. I also noticed there was no trash bin in the room for small packaging and everyday papers—only one in the bathroom.
Everton·A week ago
The service was great, and the staff were very polite. I was well taken care of and will definitely come back. Highly recommend!
Halicia·A week ago
The place was clean and the bedding was fresh, the coffee was good but could be better with more options, and when my husband paid for the stay and the reception asked if he was going to pay again, it was embarrassing.
Selma123·A month ago
For the price and services offered, nothing pleased me; we’re talking about an old hotel that’s meant for a night or two, yet the nightly rates are too high for what’s delivered, the beds are low quality, the bathrooms are outdated, and the breakfast has gotten much worse.
Gian·A month ago