“Excellent customer service!”
The staff were helpful, thoughtful, and friendly, but the breakfast buffet could use more variety.
KatherineA month ago
★★★★★·Labuan Bajo·9.1
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or just type it — “around the 20th, three nights”
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The AYANA Komodo Waecicu Beach resort in Labuan Bajo boasts a private beach area and stunning sea views. Exceptional facilities include a pool with a view, spa, fitness centre, and lush garden. Rooms feature air-conditioning, balconies, and sea views. The resort serves Indonesian, Japanese, and international cuisine. Waecicu Beach is nearby, and Komodo International Airport is 5 km away.
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How guests rate the property, aspect by aspect.
The staff were helpful, thoughtful, and friendly, but the breakfast buffet could use more variety.
Katherine·A month ago
The location was great and the staff were great.
Alison·A month ago
The view was great. Because it was hot in the summer, I had confirmed before leaving that the island‑hopping tour I booked would be on an air‑conditioned luxury speedboat, so I cancelled the NTD 2400 Get‑Your‑Guide trip and signed up for the hotel’s over‑NTD 9000 excursion. Then, two days before departure, the hotel told us that bad weather meant the aviation authority had banned trips to the pink sand beach and Padar Island, and they switched us to a nearby‑shore itinerary. What really irritated me was that the hotel replaced the promised air‑conditioned luxury boat with a charter that other guests were using, leaving us on a boat without AC. It felt like they were putting profit before honesty, and almost a month after checkout I still haven’t received any notice about the price difference refund.
Hui-wen·A month ago
The location was good for our boat tours, the staff were good, friendly service, and the food was fine. The room facilities were lacking.
Hugo·A month ago
The view and the equipment were good. Nothing else.
Marion·A month ago