I booked a king room but were handed a double without being told until we opened the door; they apologized saying no king rooms were available.
ChristyA month ago
★★★·Houston·8.3
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or just type it — “around the 20th, three nights”
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The Fairfield Inn by Marriott Houston Northwest/Willowbrook offers comfortable rooms with air-conditioning, private bathrooms, and modern amenities. Guests enjoy a fitness centre, outdoor pool, free bicycles, and WiFi. Located 21 km from George Bush Intercontinental Airport, the hotel is near CityCentre Plaza, Memorial Park, and The Galleria Houston. Free parking, an EV charging station, and minimarket are also available.
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How guests rate the property, aspect by aspect.
I booked a king room but were handed a double without being told until we opened the door; they apologized saying no king rooms were available.
Christy·A month ago
Everything was modern and up‑to‑date, but our room wasn’t cleaned daily nor were fresh towels provided unless we asked; I assumed rooms were cleaned each day. The shower was also dirty at first.
Francine·2 months ago
The staff were comfortable, nothing else to note.
Fujita·5 months ago
1st Floor lobby and hallway had a smoky smell. The smoky smell
Aninoritche·6 months ago
Everything was excellent.
Alejandra·6 months ago