The bed was too high and had a footrest that was hard to reach for someone over 75; there was a breakfast issue that the owner later fixed.
HectorA month ago
Just a moment…
Pital·8.4
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or just type it — “around the 20th, three nights”
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Hotel Vale's in San Carlos offers family rooms with air-conditioning, private bathrooms, and garden views. The hotel features a restaurant serving Latin American cuisine, a bar, and spa facilities, including a terrace, garden, massage services, and a fitness room. Located 34 km from Fortuna Airport, it offers free on-site parking, near La Fortuna Waterfall and La Paz Waterfall Gardens.
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How guests rate the property, aspect by aspect.
The bed was too high and had a footrest that was hard to reach for someone over 75; there was a breakfast issue that the owner later fixed.
Hector·A month ago
My experience was terrible – I ended up in the hospital because something in the room gave me a severe rash, maybe dust mites, and I had to go to the emergency department in Aguazarcas; after that we were charged extra because they claimed breakfast wasn’t included even though it was booked, and the owner refused to help. We paid almost 38 000 colones, told them what happened, but they insisted the bedding was washed properly with soap, bar soap and baking soda, which was a disgrace.
Rivera·3 months ago
Summary of this review
The customer service and location were excellent, and there were no negatives.
Jose·3 months ago
The staff were friendly, the facilities were clean, and breakfast was great; it’s a simple hotel, not luxurious, but everything from the shower to the bed was fine.
Priscila·3 months ago
We have no complaints because we only used it to sleep; Mr. Guard is very attentive and friendly.
William·5 months ago