The staff were lovely and the rooms were nice enough.
Linda4 weeks ago
Just a moment…
★★★·London·6.7
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or just type it — “around the 20th, three nights”
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The MSM Arena Hotel in London features family rooms with private bathrooms, tea and coffee makers, and free WiFi. Located near Wembley Stadium and Arena, the hotel offers private check-in, a paid shuttle, concierge, and daily housekeeping. Guests enjoy garden and city views, streaming services, and bicycle parking, 21 km from London Heathrow Airport and close to London Designer Outlet.
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How guests rate the property, aspect by aspect.
The staff were lovely and the rooms were nice enough.
Linda·4 weeks ago
The property is in very poor condition and is not fit for purpose; the building has a serious damp problem, and the smell of dampness is noticeable from the moment you walk into the reception area; the overall condition of the property is concerning and needs urgent attention. The damp smell is very noticeable and creates an unpleasant and unhealthy environment.
Yamusu·4 weeks ago
You get what you pay for. The room is small.
Cassandra·A month ago
The room was very clean, there was space, the bathroom was clean and spacious, we had a room with 1 double bed and 1 single bed, there was an access code to enter the building and the room, it is about a twenty‑minute walk from Wembley Stadium. It is old, there are no USB sockets to charge phones or PCs, only one socket with an adapter, since we are in London. The price is VERY high for one night, but well, Bon Jovi was playing at Wembley. We paid £359 for one night for 2 people.
Nadine·A month ago
The hotel is in a good location for Wembley Stadium, within walking distance or with a bus stop just outside on a route to Wembley and Wembley Park Tube Station. It took ages for the water to run hot in the bathroom, the lamp didn't work in the bedroom, the bathroom is nice and modern but seemed unfinished.
Julie·A month ago