★★★★·Sanur·7.6
01
or just type it — “around the 20th, three nights”
02
03
Mercure Resort Sanur Bali boasts a beachfront location, surrounded by tropical landscapes. The resort features Balinese-style accommodation with thatched roofs, 2 outdoor pools, a spa, and free parking. Air-conditioned rooms have private balconies, cable TV, and green-orange decor. Amenities include tennis, volleyball, and badminton courts, Pandawa Restaurant with sea views, and 24-hour room service. The resort is 20 minutes' drive from Bali International Airport.
04
05
06
How guests rate the property, aspect by aspect.
We arrived early and tried to wait at the front bar for the menu items that weren’t available, like spring rolls. They promised to text us when the room was ready, but we never received a notification; we kept checking the reception until the third visit, when they finally told us the room had been ready for a while and that our luggage was already in the room, which we had to wait for and then go back for.
Milton·A month ago
The location was okay, and the staff were very nice and friendly, but the resort feels extremely outdated; the breakfast was basic even for resort standards, the room was very ordinary, we were locked out twice and the lock was eventually fixed, and it’s clear that the owners have neglected the property.
Paul·A month ago
The staff were incredibly friendly, especially the cleaner Eka—she was amazing! The area around the hotel gets a bit dark at night, but the breakfast was fine.
Auvo·A month ago
The grounds and pool look lovely, especially with the beach view, and the Bali staff are as caring as ever. The rooms, however, really need a makeover: we saw repairs taped over and painted, the shower head was positioned in the corner so you had to stand against the wall, though the hot water was good. The bed was comfortable and we slept well until the cleaners came in the rooms above, which felt like a herd of elephants. Returning to the room, we found towel animals on the bed—adorable but sad, given the property relies on location to attract guests while the rooms themselves could use improvement. I only had breakfast once; the omelette I ordered was only partially cooked, so I never returned. The menu seemed a bit bland—I tried a few items and the flavor was lacking compared to the better food at the wurangs outside the Prama hotel.
Diane·A month ago
The pool is really great and the hotel’s location is ideal. The building feels quite old and would benefit from some renovations to match its location and impressive facilities.
Laurine·A month ago