The spa and its location were great, but the reception staff lacked friendliness.
Inma2 weeks ago
★★★★·Punxín·7.6
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or just type it — “around the 20th, three nights”
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Laias Caldaria hotel y Balneario, nestled beside River Miño, offers spacious rooms with wooden floors, heating, and air conditioning. The modern spa features private spring water, massage treatments, and two pools. Galician and international cuisine is served in the on-site restaurant. Surrounded by tranquil countryside, the hotel provides free WiFi, bicycle hire, and parking, 15 km from Ourense, near A-52 motorway.
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How guests rate the property, aspect by aspect.
The spa and its location were great, but the reception staff lacked friendliness.
Inma·2 weeks ago
The setting around the hotel is beautiful, yet the staff were not empathetic and didn’t give me full information about the services I could enjoy. The restaurant staff were very few and not very friendly either. The beds need new mattresses, at least the one I stayed in.
Susana·2 weeks ago
The building’s infrastructure has large volumes in the common rooms, but maintenance is lacking and the facilities are old from use. The noise from outside equipment in the room at night was very annoying for sleeping, even though we were moved to another room.
Laureano·2 weeks ago
The spa pools were nice, but you couldn’t book beauty treatments.
Maria·3 weeks ago
Comfortable, impeccably clean, staff were friendly and attentive, and the spa and pools were a great experience (will repeat in the future). Nothing significant to complain about…
Gustavo·3 weeks ago