Summary of this review
The guest had a thoroughly enjoyable stay, with no major complaints or issues to report. The hotel met all their expectations, providing a pleasant experience. Overall, the stay was satisfactory.
YunjinA year ago
★★★★★·Suzhou·8.2
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or just type it — “around the 20th, three nights”
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Located in Wu Jiang District, Suzhou, the Renaissance Suzhou Wujiang Hotel offers a hot tub, sauna, fitness centre, and indoor pool. Air-conditioned rooms feature flat-screen TVs, seating areas, and private bathrooms with baths. Some rooms offer lake or city views, and extras include bathrobes, slippers, and free toiletries. The hotel provides free WiFi and a 24-hour front desk, near Xiancan Temple and Taihu Snow Silk Park.
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How guests rate the property, aspect by aspect.
Summary of this review
The guest had a thoroughly enjoyable stay, with no major complaints or issues to report. The hotel met all their expectations, providing a pleasant experience. Overall, the stay was satisfactory.
Yunjin·A year ago
My stay at this hotel was marred by numerous issues, including communication problems with the staff, errors with my room reservation, and a series of mistakes with my payment. Despite the hotel's luxurious surroundings and beautiful lake views, the service I received was subpar and left a lasting impression.
Park·A year ago
Summary of this review
The guest was thoroughly impressed with the hotel's cleanliness, brightness, and quiet atmosphere. The staff was also kind and welcoming, and the room was comfortable. Overall, the stay was very enjoyable.
New·A year ago
Summary of this review
The guest was impressed with the hotel's spacious rooms and huge beds, as well as the continental breakfast options. However, they noted that the area lacked activities and attractions, making it necessary to have a car to explore. Overall, the hotel was a great choice for those who plan to travel.
Linda·2 years ago
The hotel had its strengths, including a clean environment and a satisfying breakfast. However, the night receptionist's inability to speak English was a significant drawback. Despite some initial issues, the staff eventually provided a satisfactory resolution.
Raman·2 years ago