“Because of the bathroom stink which they tried to manage with some room freshener an otherwise good stay turned not so g”
The rooms were clean and the beds and sheets were spotless, but the bathroom had a bad odor.
Chiranjeevi9 months ago
★★★·Kegaon·6.0
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or just type it — “around the 20th, three nights”
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Hotels Heraa International in Mumbai offers air-conditioned family rooms with private bathrooms, free WiFi, and amenities like baths, toiletries, TVs, and wardrobes. Located near Girgaum Chowpatty Beach and Chor Bazaar, the hotel features a 24-hour front desk, daily housekeeping, room service, and continental/vegetarian breakfast. It is 17 km from Chhatrapati Shivaji International Airport, close to Mohd Ali Road and Crawford Market.
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How guests rate the property, aspect by aspect.
The rooms were clean and the beds and sheets were spotless, but the bathroom had a bad odor.
Chiranjeevi·9 months ago
Booking was cancelled without checking with the customer, and that was the same issue.
Kn·9 months ago
The staff behaved terribly and the room had no lock; never before have I encountered such poor service.
Agarwal·9 months ago
The reception staff were gentle, but the hotel’s check‑out policy was unacceptable: we were only allowed to stay 12 hours and had to leave by 09:00 AM the next day, a restriction that isn’t advertised and feels more like a short‑term rental than a hotel.
Gogoi·10 months ago
The staff were very helpful and kind, the hotel was spotless and the rooms were spacious, and Azhar was so courteous that he let us check out a bit later.
Sam·A year ago