“I used booking.com to pay for a room with two beds and when they sent it to Holiday Inn they sent only a standard room w”
It’s clean. I didn’t get the room I booked
Zachary2 weeks ago
★★★·Wilder·8.8
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or just type it — “around the 20th, three nights”
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The Holiday Inn Express & Suites - Cincinnati South - Wilder by IHG in Wilder features air-conditioned rooms with private bathrooms, free WiFi, and modern amenities, including a bath, hairdryer, refrigerator, work desk, free toiletries, microwave, shower, TV, and wardrobe. The hotel offers a fitness centre, indoor swimming pool, and outdoor seating area, plus free on-site parking and a prime location near Newport Aquarium and Great American Ball Park.
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How guests rate the property, aspect by aspect.
It’s clean. I didn’t get the room I booked
Zachary·2 weeks ago
The staff were genuinely friendly and helpful, but there was construction happening early in the morning. It was out of their control, though a heads‑up would have been nice.
Jennifer·3 weeks ago
The place was spotless and the staff were friendly, but I asked for two beds and only got one. The TV wouldn’t power up with the remote; I was told to walk over and press the button on the unit itself. The shower pressure was awful—just a trickle—and when I called the front desk they said a maintenance person would come the next morning at 9 am, which was an hour after I’d already checked out. The pool water was freezing cold. The room cost $274.16 including tax. I’m not planning to return; don’t stay here.
Fuller·3 weeks ago
The room was very clean and the location was great, but I think there was remodeling on the third floor where we stayed, with a strong paint smell. One elevator was out of order and the hallway looked messy from the painting. Aside from that, the room was fine and I had no other complaints.
Brittany·4 weeks ago
The staff were very helpful and getting to Riverbend was easy, but the air conditioner was noisy and the TV remote didn’t work.
Angie·A month ago