“Muy mala No lo recomiendo, instalaciones descuidadas y el trato del personal deja mucho que desear”
The location was great, but the staff were rude, the service was awful.
Cristian2 months ago
Just a moment…
★★★·Acapulco de Juárez·7.9
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or just type it: “around the 20th, three nights”
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Hotel Olinalá Diamante in Acapulco features family rooms with air‑conditioning, private bathrooms, garden or pool views, work desks, flat‑screen TVs and complimentary Wi‑Fi. Guests enjoy a sun terrace, landscaped garden, year‑round outdoor pool, open‑air bath and outdoor seating. Services include 24‑hour front desk, concierge, private check‑in/out, free parking, and proximity to Revolcadero Beach (2 km) and the airport (10 km).
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How guests rate the property, aspect by aspect.
The location was great, but the staff were rude, the service was awful.
Cristian·2 months ago
The staff were very friendly, but the hotel’s cleanliness and upkeep were terrible—there were cockroaches, the bathroom curtain looked ten years old, it smelled bad, and there were no curtains in the room. The air conditioning didn’t work as expected, so we had to buy a fan. They should at least fumigate, clean, and maintain the place to justify the price for the area.
Kabiria·3 months ago
Su ubicación cerca del estadio GNP la limpieza del cuarto la reagade4a la cama si me gusto. El personal realmente solo tuve contacto con 2 en recepción durante el día y un joven en la noche. Olvide preguntar el nombre de una de las señoritas (tiene el pelo pintado de café) muy mala su actitud nada atenta y un poco grosera. El joven de la noche muy atento
Lis·3 months ago
The service they provide is exceptional, always trying to solve any situation you need. There was really nothing I didn’t like.
José·3 months ago
The staff were very attentive, the pool was very clean, and everything was very quiet; I promised to stay there again.
Francisco·5 months ago