Kirk Sandall·6.1
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or just type it — “around the 20th, three nights”
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1 double bed and 1 single bed
2 single beds
1 double bed
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The Olive in Barnby Dun features modern rooms with private bathrooms, baths, showers, flat‑screen TVs, electric kettles, work desks and spacious wardrobes. Complimentary on‑site private parking provides hassle‑free access. Situated near Cusworth Hall and Eco‑Power Stadium (11 km), with Belle Vue, Utilita Arena Sheffield and Clumber Park within 40‑46 km, and Humberside Airport 58 km away, it offers convenient proximity to Sheffield’s attractions.
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How guests rate the property, aspect by aspect.
I paid for a room but when I got there the staff knew nothing about my booking and had no room ready, so I had to scramble for accommodation that Christmas night and ended up paying twice the price. I’ve called customer service two or three times and nothing has changed – I feel like I’ve been ripped off.
Mark·6 months ago
The place was clearly on the brink of closing. When we arrived there was no one to let us in, but eventually a staff member appeared to hand us our key. The room was clean enough, but basic, as if they’d forgotten we were coming.
Angela·6 months ago
I couldn’t even get onto the property, even though I’d confirmed a booking and a one‑hour check‑in slot for Christmas Day. No one was there to greet us, the phone went straight to voicemail, and the emergency contact number was disconnected. We had to book elsewhere because we didn’t want to spend Christmas in a car. When we reached out, they said they’d contact The Olive and get back to us within five days, but that never happened. I emailed again for an update, and they basically replied “tough sh*t” and that there was “very little they could do” now that I’d already checked into another place – which I never actually did.
John·8 months ago
Parking and location were great, and the simple after‑hours check‑in worked: an email told me which room to go to. Don’t complain about no WiFi if the property didn’t advertise it when you booked; I had decent signal on 02. The only downside was that the bed wasn’t made and the bathroom towels hadn’t been changed from the previous guest 🙈.
Ian·8 months ago
Only good thing about this place was the cleaner. She was a lovely lady and tried to help me with my stay. She done a lot more than the manager did. When I arrived someone else was in my room, tried to call hotel but no answer. Only communication was messaging service. I got told to go to another room and when I walked in the TV was smashed, contacted the hotel again but got told nothing can get done till tomorrow, customer service is terrible. Next day tried contacting hotel all morning and got no reply. Finished work around 15:30 got back my room to find TV hadn't been replaced. Cleaner told me that the manager had known about the TV for weeks. I'd avoid this place until someone who knows how to run a business is in charge
Stephen·8 months ago