“Buena”
The location and the room are comfortable and clean. The parking cost of 120 pesos per day is somewhat pricey.
CarolinaA month ago
Just a moment…
★★★★·Mérida·8.5
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or just type it — “around the 20th, three nights”
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Hotel Marionetas, located in Mérida's historic city center, features traditional Mexican décor, an outdoor courtyard pool, and air-conditioned rooms. Uniquely styled guest rooms boast handmade floor tiles and wood furnishings, cable TV, mini-fridges, and spacious bathrooms. The hotel offers a business center, free Wi-Fi, 24-hour front desk, and continental breakfast on the patio or inside, near Plaza Grande and local attractions.
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How guests rate the property, aspect by aspect.
The location and the room are comfortable and clean. The parking cost of 120 pesos per day is somewhat pricey.
Carolina·A month ago
I loved the room – clean, comfortable, good air conditioning, excellent internet, and the shower head was the best part. I didn’t get a chance to use the pool; it’s too small for a dip. I tried to extend my stay by one day, but the staff refused to assign me a room with one bed, saying it wasn’t suitable for three people. Even though I wanted to stay at the hotel and could have moved to a smaller room, the lack of flexibility stopped the issue from being resolved. These operational details and rigid policies are something management should review to improve guest experience.
Camacho·2 months ago
The facilities are very pretty. The staff are apathetic, a bit rude, and lack initiative.
Humberto·2 months ago
The place is spotless, very comfortable, quiet, and pretty. The staff was attentive at all times and the location is great. I didn’t like the price much – it’s a bit high – and the late check‑out feels excessive; I also wasn’t happy that parking had an extra fee.
Esthefania·2 months ago
The cleanliness and peace were good. The strong chlorine smell from the pool was unpleasant.
Ricardo·4 months ago