“Crap”
There was a room available. Black Mold in the bathroom. No ice maker, no vending machine. Was 5 min before breakfast ended they were already cleaning up and refused to let me get anything
Tyler5 days ago
Just a moment…
★★★·Maryland Heights·7.5
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or just type it — “around the 20th, three nights”
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The Best Western Plus St. Louis West-Westport in Maryland Heights offers family rooms with interconnected options, featuring tea and coffee makers, hairdryers, refrigerators, work desks, microwaves, and complimentary WiFi. The hotel boasts a fitness center, seasonal outdoor pool, and free on-site parking. It's 14 km from St. Louis Lambert International Airport and near attractions like Hollywood Casino St. Louis and the St. Louis Gateway Arch.
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How guests rate the property, aspect by aspect.
There was a room available. Black Mold in the bathroom. No ice maker, no vending machine. Was 5 min before breakfast ended they were already cleaning up and refused to let me get anything
Tyler·5 days ago
Everything was as it should be except my opinion is that the bed was too soft. Oh and one more thing Spectrum cable is terrible. Spectrum remote and menu options are so frustrating. Spectrum is klunky. But the staff and facility are very good. Beds was too soft. Spectrum cable tv is frustrating, terrible to use
Michael·5 days ago
Low cost, comfortable bed, provided plenty of washcloths and towels. Convenient location. Good breakfast selection. Shower faucet leaked. Coffee dispenser was empty one day and another did not work the next day. No staff around for breakfast
Todd·6 days ago
The location was spot‑on and the room stayed tidy, but the elevator was out of order so I had to haul a stroller and a 4‑month‑old up all the way to the fourth floor, where the rooms were hot. I requested a lower‑level room, and after several back‑and‑forths they moved me to the second floor. Usually I stay here all the time, but this time it wasn’t as clean as before—it feels like the quality is slipping.
Kaylen·2 weeks ago
The staff were friendly and helpful, and the pool area was genuinely relaxing. The bed felt a bit uncomfortable and the pillows weren’t great, especially since a king‑size bed normally comes with king‑size pillows.
Garber·A month ago