The staff were good, but there was mold in the bathroom and the air‑conditioner filters were dirty; even the maintenance inside the whole place was messy.
Nedko3 weeks ago
Just a moment…
★·Ruse·7.2
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or just type it — “around the 20th, three nights”
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Family Hotel Amor in Ruse offers air‑conditioned rooms with bathrooms, WiFi, and TVs. Guests enjoy a bar, lounge, coffee shop, terrace, balcony, kitchenette, washing machine, and toiletries. Housekeeping maintains cleanliness. Located on a quiet street, the hotel is an 8‑minute walk to Renaissance Park and within 7 km of Danube Bridge, 6 km of Ruse Port, and 2.7 km of the train station.
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How guests rate the property, aspect by aspect.
The staff were good, but there was mold in the bathroom and the air‑conditioner filters were dirty; even the maintenance inside the whole place was messy.
Nedko·3 weeks ago
The bathroom was uncomfortable.
Тони·3 weeks ago
The receptionist was friendly and the location was fine, yet the 5‑storey building had no elevator, rooms were cramped and filthy, the air everywhere was damp and smelled like mold, the bathroom was extremely dirty, and the bedding and towels were heavily worn and patched.
Крум·A month ago
The staff’s attitude and the location were positive, and the beds overall were comfortable enough to sleep through the noise from the air‑conditioner. However, the bathroom needs repair—water drips from the faucet and shower while using the sink, making everything wet; one sheet had a stain that was hard to wash out. Windows need fixing (they don’t seal properly, the seal is broken) and cleaning. The air‑conditioner rattles when turned on and makes a loud noise during use. Filters and pipes are likely not cleaned from installation, covered in a thick layer of dust and grime. If you’re on the upper floor, be prepared to climb many stairs.
Vessk0·A month ago
The hotel is just a short walk from the city centre and, while there’s no dedicated lot, you can usually find a spot on the nearby streets. The staff were friendly and the price matched what you get – a basic, clean room with all the essentials. The only thing that fell short were the pillows; they were uncomfortable enough to notice.
Вероника·A month ago