“Decepcionante”
The surroundings and accommodation sit in a house surrounded by a lovely garden. The host’s kindness—offering coffee and useful advice—was appreciated, and when we complained about the poor condition of the rooms, he accepted the cancellation of our second night.
The stay was a genuine disappointment. We chose it for its rating and good reviews, but reality was far from it: maintenance and cleanliness were severely lacking, the bathroom smelled awful, the toilet drain was visible and covered with a wooden board, the towels were old, worn, and a vague gray color. The rush‑matted hallway was broken, in a terrible state, and the ceilings and walls were covered in cobwebs and insects, showing that dust hadn’t been cleaned in time; garlands over the bed proved it. When we raised the issue of the rooms’ bad condition, the owner apologized, saying we were staying in a country house, but that can be fixed by a thorough cleaning—after all, I live in a country house and it’s not like that.
Filomeno·3 weeks ago