The place was clean, rooms were tidy, and the staff were super friendly, but I wish the breakfast offered more than just cereal and bread.
RayaA month ago
★★★★·Tulum·8.6
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or just type it — “around the 20th, three nights”
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The Zereno Tulum Beach Club Access hotel offers spacious rooms with air-conditioning, private balconies, and modern amenities. Located 5 km from Tulum Archeological Site and 38 km from Tulum International Airport, it features a sun terrace, lush garden, outdoor pool, bar, and free WiFi. Guests enjoy a paid shuttle service, concierge, daily housekeeping, room service, and tour desk support.
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How guests rate the property, aspect by aspect.
The place was clean, rooms were tidy, and the staff were super friendly, but I wish the breakfast offered more than just cereal and bread.
Raya·A month ago
The flat is well‑equipped and nicely decorated, but on the floor there was a second bedroom that was locked yet still being used by other guests, so the third member of our party had to sleep on a modest couch without a pillow, only the decorative cushions, feeling like we were sharing the place and dealing with the neighbours’ overflow.
Doriane·A month ago
Everything was fantastic, the two‑storey apartment is spectacular, but the breakfast selection was limited.
Valerio·A month ago
The facilities were beautiful, very pretty and comfortable, we felt right at home! The breakfast was very complete and tasty, and the staff were very friendly; everything was great.
Deysi·A month ago
The place was new.
Mjt·A month ago