Breakfast was great, yet we were confused at check‑in when they charged us again even though we had already paid; we had to prove payment. The linens were old and the facilities were unmaintained.
Simioni3 weeks ago
Just a moment…
★★★·Bento Gonçalves·8.0
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or just type it — “around the 20th, three nights”
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The BG Hotel by Nobile in Bento Gonçalves features family rooms with air-conditioning, private bathrooms, and free WiFi, including work desks, TVs, and wardrobes. The hotel offers a lift, 24-hour front desk, daily housekeeping, and free on-site parking, as well as a minibar and walk-in shower. A continental breakfast buffet serves juice, pastries, cheese, and fruits near attractions like Maria Fumaca Train and Convention Center - Fundaparque.
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How guests rate the property, aspect by aspect.
Breakfast was great, yet we were confused at check‑in when they charged us again even though we had already paid; we had to prove payment. The linens were old and the facilities were unmaintained.
Simioni·3 weeks ago
The staff were friendly, but the cleaning was poor—bathrooms had limescale and dust under the beds.
Luzia·3 weeks ago
The bed was good, but the room was dirty, the TV was tiny with very limited channels, and the sheets felt thin and worn out.
Valério·3 weeks ago
I liked the hotel’s service, especially the staff member Vitoria, who was extremely kind and handled us superbly.
Weber·3 weeks ago
The location and staff friendliness were good, but the comfort was lacking.
Tassiana·3 weeks ago