The pool was under maintenance, so I don’t understand why they accepted reservations during that time; it was really disappointing.
Hanna2 weeks ago
Just a moment…
★★★★★·Tulum·9.1
01
or just type it — “around the 20th, three nights”
02
03
Hotel Milam in Tulum offers a 5-star, adults-only experience with stunning views of the surrounding landscape. The hotel features a spa, swimming pool, sun terrace, and lush gardens. Amenities include a restaurant, bar, fitness room, hot tub, and free WiFi, along with private check-in, paid shuttle, lounge, and concierge services. It's located 37 km from Tulum International Airport, near Tulum Archeological Site and Xel Ha.
04
05
06
How guests rate the property, aspect by aspect.
The pool was under maintenance, so I don’t understand why they accepted reservations during that time; it was really disappointing.
Hanna·2 weeks ago
The room was good, but construction and no pool access made the stay less enjoyable.
Gabriel·3 weeks ago
The room felt incredibly luxurious with spectacular design, every detail thoughtfully considered, yet the hotel itself was beautiful and luxurious but the overall experience fell short. The pool was under construction, causing constant noise and leaving little to do on site. We weren’t told about the closure beforehand, and if we had known we would have chosen another place. The location disappointed with poor infrastructure, dirty streets, and unpaved roads, although there were some nice cafés within walking distance. The compensation offered for the pool closure seemed inadequate.
Reut·A month ago
The best hotel ever !!Everything was amazing
Teocharis·2 months ago
What a stunning property – probably one of the most beautiful hotels I’ve ever visited, with a gorgeous room and everything you could need; a truly five‑star experience.
Raoul·2 months ago