There was no hot water for the entire stay, even after complaining twice.
DavidA week ago
Just a moment…
Machupicchu·8.1
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or just type it — “around the 20th, three nights”
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RUMIQOLQA Machupicchu Hotel, perched on Machu Picchu’s slopes, offers family rooms with private bathrooms, mountain views, and soundproofing, each equipped with a work desk, TV, and free WiFi. Guests enjoy a terrace, outdoor seating, lounge, 24‑hour front desk, daily housekeeping, and full‑day security. A continental or à la carte breakfast, room service, and luggage storage enhance convenience. The hotel’s prime location near local restaurants and free airport shuttle ensures effortless exploration.
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How guests rate the property, aspect by aspect.
There was no hot water for the entire stay, even after complaining twice.
David·A week ago
The hotel is very centrally located and the view from our room and the breakfast terrace was exceptional. The highlight was our host, who welcomed us warmly, shared tips for last‑minute Machu Picchu tickets, and recommended a great hike in Aguas Calientes when we had an extra day. However, the hotel feels very basic and run‑down—more like a hostel, and the price is too steep for that. We felt safe, but the room didn't feel clean; there were smashed bugs on the walls, and the water was never truly hot—just tepid—and it seems the host can't fix that. This might be the norm in Aguas Calientes, unless you opt for a five‑star experience.
Svetlana·A week ago
The staff were super friendly, waited for my late arrival, and made breakfast early at my request; they also helped me get medication when I woke up sick, which really made my day.
Tomer·A week ago
Convenient to find and easy to navigate. They were accommodating when we left so early and handed us a boxed meal for the train ride. The shower only had barely warm water.
Sheila·2 weeks ago
The hotel was practical and the receptionist was friendly. The price paid for what we received was fair.
Rosa·2 weeks ago