Olive hotel

“Comodo e tranquillo.”

The staff were kind, the location was convenient, and the value for money was excellent.

Roberto·3 days ago

The hotel staff were friendly and fulfilled every request; the room was cozy, the bed was great, and everything was clean. The lack of an elevator was not critical, and the staff gladly helped lift the luggage.

Elena·A week ago

“Avoid it”

Extremely disappointing — nowhere near a four-star experience Our stay at Olive Hotel in Yerevan was extremely disappointing. Beyond its central location and the fact that we were allowed to check in early, there is very little positive I can say. The problems started immediately upon arrival, when we were told that card payments were not accepted. I had to walk approximately ten minutes to find an ATM and withdraw cash just to pay for our stay. To make matters worse, they did not have change, and we were not given a receipt. This was a frustrating and unprofessional welcome. The condition of the room was even more disappointing. There was a strong smell of mould coming from the bathroom, while the bedroom smelled of cigarette smoke. Neither is acceptable in a hotel room, particularly in a property presented as four-star accommodation. The bedding was especially unpleasant. Instead of one properly sized sheet covering the mattress, there were two small sheets that constantly slipped out of place. During the night, this left our skin in direct contact with a dirty mattress. I experienced itching, and the whole situation made it difficult to feel comfortable enough to sleep. Properly fitting, clean bedding is a basic expectation at any hotel. Soundproofing was also terrible, with very little privacy from neighbouring rooms. On top of that, our balcony was shared with the room opposite, allowing guests from that room to walk directly onto the area outside ours. This left us feeling uncomfortable about both privacy and security. The central location and early check-in were the only positives. They simply do not compensate for the payment inconvenience, lack of a receipt, unpleasant smells, inadequate bedding and poor privacy. If this is considered a four-star hotel, then the meaning of “four-star” needs serious reconsideration. Based on our experience, the standards fell far below that description. I would not stay here again and cannot recommend it. Extremely disappointing — nowhere near a four-star experience Our stay at Olive Hotel in Yerevan was extremely disappointing. Beyond its central location and the fact that we were allowed to check in early, there is very little positive I can say. The problems started immediately upon arrival, when we were told that card payments were not accepted. I had to walk approximately ten minutes to find an ATM and withdraw cash just to pay for our stay. To make matters worse, they did not have change, and we were not given a receipt. This was a frustrating and unprofessional welcome. The condition of the room was even more disappointing. There was a strong smell of mould coming from the bathroom, while the bedroom smelled of cigarette smoke. Neither is acceptable in a hotel room, particularly in a property presented as four-star accommodation. The bedding was especially unpleasant. Instead of one properly sized sheet covering the mattress, there were two small sheets that constantly slipped out of place. During the night, this left our skin in direct contact with a dirty mattress. I experienced itching, and the whole situation made it difficult to feel comfortable enough to sleep. Properly fitting, clean bedding is a basic expectation at any hotel. Soundproofing was also terrible, with very little privacy from neighbouring rooms. On top of that, our balcony was shared with the room opposite, allowing guests from that room to walk directly onto the area outside ours. This left us feeling uncomfortable about both privacy and security. The central location and early check-in were the only positives. They simply do not compensate for the payment inconvenience, lack of a receipt, unpleasant smells, inadequate bedding and poor privacy. If this is considered a four-star hotel, then the meaning of “four-star” needs serious reconsideration. Based on our experience, the standards fell far below that description. I would not stay here again and cannot recommend it

Δημήτρης·3 weeks ago

The expectations and reality did not match, and the service and staff left me disappointed.

Karina·3 weeks ago

There was no water in the room and no tea bags.

Anna·4 weeks ago