Best Western Plus Waterloo & Cedar Falls

The room was clean and the beds were fine. We stayed during the World Series and they didn’t have the national channel that broadcast the games; when we asked, the service desk mentioned a cable dispute, but they did carry every other FOX network and told us we could watch it in their bar. Parking is available on the street or in paid parking on a ramp across the street.

Joanne·A week ago

“It was a nice hotel but would have liked a little more security leading into the building.”

Using the elevator required a key card, so it felt safe. I had to park in the parking garage and check in later, which meant going through a stairwell and passing an area where a group of people were drinking—didn’t feel safe at all.

Cara·2 weeks ago

“NOT WORTH THE MONEY”

Parking was bad. The room is cleaned every 5 days.

James·3 weeks ago

“Loved the area of downtown Waterloo. So many places to visit and see including nice places to eat.”

The staff were incredibly helpful and friendly. My room stayed clean and the bed was comfortable. Using a key to access the elevators felt secure, and I liked having an iron in the room. Showers were clean and the hot water was good. The only issue was figuring out the TV and how to change channels—LOL, that was a bit confusing. The front office explained they had switched the TV programming, so I understood. The staff were very polite and customer‑focused.

Dixon·A month ago

“Great breakfast and great views but noisy and lacking in everything else”

The hotel was clean and the staff were friendly. However, parking costs extra and the ramp is far from the building. The place is very noisy; thin walls let you hear everyone, even just walking. The arcade isn’t as big or fun as the website claims.

Eric·A month ago