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HAKONE GORA ONSEN Hotel Kasansui

Name: HAKONE GORA ONSEN Hotel Kasansui
Address: 1320-72 Gōra, Hakone, Kanagawa, 250-0408, Japan
Telephone: +81460833366

★★★·Hakone·8.4

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Dates

Nov – Dec 2026

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Rooms

Overview

HAKONE GORA ONSEN Hotel Kasansui delivers a 3‑star ryokan experience in Hakone’s hot‑spring district, featuring air‑conditioned rooms with private baths and complimentary Wi‑Fi. Guests relish indoor and open‑air onsen baths, a 24‑hour front desk, shuttle service, lift, luggage storage, and free private parking. Daily Asian breakfast and dinner showcase attentive staff, while nearby natural attractions provide effortless access to scenic relaxation.

Amenities

Wellness & Spa

Massage services

Reception

24-hour front desk
Luggage storage

Transport

Shuttle (incl. airport)

Parking

On-site parking

Connectivity

Internet available

Room Climate

Air conditioning
Heating

Bathroom

Bathtub

Accessibility

Lift / elevator

Sustainability

Allergy-free options

Policies

Property policies

Room Work

Work desk

Reviews

8.4

How guests rate the property, aspect by aspect.

“Un havre de paix mêlant plénitude et gourmandise”

The whole experience was absolutely fantastic, a truly wonderful stay at this amazing ryokan! Nothing to report.

Victor2 weeks ago

“Distinctive food and ok onsen but outdated hotel”

The onsen experience was solid and the ingredients for the local, original dishes were high quality. Communication with staff was very hard; they barely spoke English, so nobody could explain what we were eating. The overall look and feel of the hotel feels outdated.

Cynthia2 weeks ago

“Highly recommended for people who want to experience Japan, not just visit Japan.”

If you’re after a genuine ryokan experience, with Japanese cuisine, an onsen, and a peaceful mountain setting away from noise and pollution, this place is perfect. It isn’t upscale, nor is it old and worn out. If you’re looking for a modern western hotel that serves western food, speaks fluent English, and is close to shops and restaurants, this isn’t it. The staff speak a bit of English, enough for basic communication. The food quality and quantity are excellent. It’s just a 10‑minute walk to public transport. Nothing else to mention.

Alan2 weeks ago

“Hotel buen ubicado pero muy anticuado, necesita una reforma ya”

The staff were good. The hotel feels like it’s from the 1970s and needs renovation; it’s very outdated. The breakfast and dinner were too Japanese for my taste, I didn’t like them at all.

Maria3 weeks ago

Nice discreet location away from The city

Eric3 weeks ago