The location was great and the staff were friendly, but the air conditioner didn’t work at all and the receptionist wasn’t open 24 hours, so you had to text them instead.
Phillip2 weeks ago
Just a moment…
Phu Quoc·8.4
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or just type it — “around the 20th, three nights”
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Lalisa Hotel Grand World Phu Quoc offers a prime beachfront location with a private beach area and direct beach access, providing stunning views. The hotel features spa facilities, a sun terrace, and free WiFi, along with a casino, beauty services, and wellness packages. Rooms have air-conditioning, private bathrooms, and city views, with amenities including a refrigerator, TV, and free toiletries.
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How guests rate the property, aspect by aspect.
The location was great and the staff were friendly, but the air conditioner didn’t work at all and the receptionist wasn’t open 24 hours, so you had to text them instead.
Phillip·2 weeks ago
The extra‑charge policy is unclear and the hotel's way of handling issues lacks professionalism.
Hữu·A month ago
The staff were very nice and the shower was good, but the room was small and it was a tough walk to the beach in the heat, far from the island centre.
Cate·3 months ago
The location was good.
Julie·3 months ago
The hotel is located at the end of the block which is a bit far from the grandworld centre. But it is good for our family as we do not prefer the hassle at the centre. The receptionist is very friendly and you can inform her if you want to book for a buggy or grab to another location you want to go to. Overall, the hotel is clean & recommended. The room is quite small for us as we bring 3 pieces of luggage. Once the luggages are in, we hardly have space to move around
Nur·4 months ago