“Pessima”
The staff were downright awful, and the bedding was filthy—still stained and smelled like it hadn’t been washed. The whole room felt grimy, and the shower never got hot no matter what I tried.
Vilma9 months ago
★★·Cuiabá
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or just type it — “around the 20th, three nights”
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Hotel Pantanal in Cuiabá offers family rooms with air‑conditioning, private bathrooms, city views, work desks, flat‑screen TVs, dining areas and wardrobes. Guests enjoy a garden, free Wi‑Fi, 24‑hour front desk, room service and on‑site parking. A continental buffet breakfast is served. Located 7 km from the airport, near Arena Pantanal, Mother Bonifacia Park and the Museum of Dolls.
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How guests rate the property, aspect by aspect.
The staff were downright awful, and the bedding was filthy—still stained and smelled like it hadn’t been washed. The whole room felt grimy, and the shower never got hot no matter what I tried.
Vilma·9 months ago
The owners were on the ball, always stepping in to sort out any little issue that popped up, which made the stay feel surprisingly smooth.
Cristiano·11 months ago
Nothing good to mention; the place felt unsafe, like I couldn’t relax at all.
Carlos·11 months ago
Absolutely awful—no help at all, and when I tried to cancel, they just wouldn’t budge.
Hellynton·2 years ago