★★★·Arpaçbahşiş
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or just type it: “around the 20th, three nights”
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35 m² · 1 queen bed and 1 twin bed
35 m² · 1 queen bed
35 m² · 1 queen bed
35 m² · 1 queen bed and 1 twin bed
35 m² · 1 queen bed
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Hawaii Beach Resort Otel in Arpaçbahşiş sits on a private beachfront, offering direct sea access and a year‑round outdoor pool beside lush gardens. Rooms feature air‑conditioning, sea views, balconies, and free toiletries, with family suites and a playground. The on‑site restaurant serves halal seafood, steak, Turkish, and barbecue, plus brunch, high tea, and cocktails. Located 24 km from Mersin Yacht Marina and 75 km from Çukurova International Airport.
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How guests rate the property, aspect by aspect.
The reception staff, especially Elena, were wonderful and always ready to help; the beach location was great, but the cleaning was inconsistent—sometimes excellent, other times we didn’t get enough towels for the two of us.
Abby·10 months ago
Being close to the sea and having dinner by the fire on the beach was a real treat; the staff were friendly and helpful, and I’d like to thank Aleyna at reception and Songül for going above and beyond to keep us satisfied.
Muhammed·11 months ago
The hotel’s concept wasn’t bad, but the management’s incompetence turned the place into a literal trap for tourists trying to make money, even though they knew they couldn’t deliver. We found the hotel on Booking, and the photos looked great—modern design, close to the beach, and a private jacuzzi in the room. The price was higher, but we thought it matched the quality shown in the pictures. Unfortunately, the reality was completely different. We arrived around midnight; the hotel was well lit and the first impression was good. After check‑in, disappointment set in—the room was unprepared and dirty. Towels, bathrobes, toiletries, toilet paper, and even water were missing. We asked the front desk for a fix and they promised to restock the next day. After a long trip we wanted to try the jacuzzi, for which we had paid an extra ~400 €; it didn’t work—no hot water. The next days didn’t improve—the room wasn’t cleaned, towels and bathrobes were still missing, and the jacuzzi remained non‑functional. The staff tried to arrange a local hot‑water supplier. Even after three days nothing changed, so we asked for a refund and cancellation, which the operator refused, even though they knew the rooms were in that state and still offered them to us. At check‑in we tried to pay for the whole stay at once, but the terminal didn’t allow it. The staff split the amount into 14 separate transactions totaling 2650 €, which the bank flagged as suspicious and blocked my card, leaving us without access to funds during our stay. The hotel beach was dirty, the loungers had torn mattresses, and the environment didn’t feel comfortable at all, unlike the photos on the site. Breakfast, which was supposed to be included, was another let‑down—the portion for four people barely fed one, and the menu was the same every day. In the end the hotel refunded 400 € as compensation, after which we decided to cut the stay short after three days, incurring a personal loss.
Maroš·A year ago
The room smells like sewage, and there are cockroaches in the hallway. Do yourself a favor and don't book; it's way too expensive.
Müjdat·A year ago