The location is good, but they lied about an upgrade; I only received what I had booked.
ArrowA month ago
★★★★·Hampton Wick·7.7
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or just type it — “around the 20th, three nights”
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The 4-star Lensbury Resort, situated on 25 acres of picturesque grounds along the River Thames, boasts an award-winning spa and modern, en-suite rooms with flat-screen TVs. The hotel offers a brasserie-style restaurant, elegant bar and lounge areas, and a relaxation thermal spa with sauna and steam rooms. Nearby attractions include Hampton Court Palace and Twickenham Stadium.
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How guests rate the property, aspect by aspect.
The location is good, but they lied about an upgrade; I only received what I had booked.
Arrow·A month ago
The area is lovely with magnificent trees and the Thames by the lock, but the rooms are small, dark, and dingy and could use a spruce‑up; the reception staff were disinterested upon arrival.
Jen·A month ago
We enjoyed a family room at the main property, everything was perfect. The large private park overlooking the Thames is a great evening stroll, breakfast is fabulous, and dishes are made to order instead of the usual buffet. The staff were adorable, especially the person who greeted us at reception and found a room that met our expectations.
Daniel·A month ago
The staff were friendly and helpful, the room was nice, breakfast was good, and the grounds beside the riverside are lovely for walks. Unfortunately, one of the reasons we booked was the indoor pool, which was still closed the day after we arrived, so we couldn’t use it.
Gerald·A month ago
The hotel is excellent and very classy, but the fire alarms were unexpected.
Sukvinder·A month ago