“很不错”
The staff were enthusiastic. It would be nice to have a small bar added.
Xiao3 weeks ago
Just a moment…
★★★★★·Hangzhou·8.9
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or just type it — “around the 20th, three nights”
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Located near Wulin Square, the JW Marriott Hotel Hangzhou is a 10-minute drive from West Lake and a 3-minute walk from Hangzhou Tower shopping mall. Adjacent to The Grand Canal, this stylish hotel features an indoor pool, 24-hour fitness centre, and free parking. Spacious guestrooms offer modern decor, minibar, and flat-screen TV with cable channels, along with chargeable internet access.
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How guests rate the property, aspect by aspect.
The staff were enthusiastic. It would be nice to have a small bar added.
Xiao·3 weeks ago
The room was very beautiful. The staff were friendly and helpful, and the breakfast buffet offered a very generous variety.
Werner·3 weeks ago
The room and beds were good, although a bit dated, and the elevators were prompt. The Executive lounge served food and drinks in the evening at different hours, but the staff began dismantling the buffet with loud, annoying noise, ignoring guests who were trying to relax. They told us the food area would close soon, then the chef and others started refilling large amounts of new food. About ten minutes later they brought a big container and dumped all the food into it, creating an unappetizing sight and sound that felt more like a pig stable than an Executive Lounge. There was no professionalism. Most staff spoke very poor English, failing to provide acceptable service, and management isn’t training them adequately. It’s sad for such a reputable hotel chain.
Peter·A month ago
The breakfast was tasty and varied, the room was clean and comfortable, and the staff were very friendly and helpful, yet there are no good restaurants or shops nearby.
Andreas·A month ago
The location is good and the staff are friendly.
Dr·A month ago