All good. A little more focus on continuous hot water supply would make your facility one of the best!
SachiniA year ago
★★★★·Nuwara Eliya·7.3
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or just type it — “around the 20th, three nights”
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Salzburg Hotels in Nuwara Eliya offers spacious family rooms with private bathrooms, balconies, and garden or mountain views, each equipped with a work desk, TV, and complimentary toiletries. The on‑site restaurant serves Chinese, Indian, local, Asian, and international dishes, with extensive breakfast options. Guests enjoy free Wi‑Fi, a terrace garden, lift, concierge, daily housekeeping, child‑friendly buffets, and a tour desk. Nearby, Castlereigh Reservoir Seaplane Base lies 50 km away.
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How guests rate the property, aspect by aspect.
All good. A little more focus on continuous hot water supply would make your facility one of the best!
Sachini·A year ago
Nothing, because the hotel was closed and no one informed me beforehand. The hotel was closed and no one warned me.
Pierpaolo·A year ago
Very spacious and clean hotel. It is a new build and some parts of the hotel have construction ongoing, but the actual hotel is great. Rooms are furnished well, clean marble bathrooms and comfortable bedding. Great value for money too compared to other hotels. Out of four rooms booked, one room had a long delay for hot water to start running. Other rooms worked perfectly well in terms of water temperature, and no other complaints
Abishayan·A year ago
New accommodation, very comfortable and clean. Excellent service. It was very cold, so we had to use a heater to warm the room. It would be better if it were already heated when we arrived.
Elena·A year ago
The spot was in a decent location and we enjoyed a balcony view; the staff went the extra mile, even lugging our bags to the room, and they surprised us with an anniversary cake. Having Netflix on hand was a plus, and the room was spacious enough to include a seating area. The restaurant, however, was frustratingly slow and disorganized even though we were the only guests there; we waited over an hour for our meal and the food didn’t live up to other reviews. The hotel was new and a bit unfinished, and while the staff were earnest, they seemed inexperienced.
Sharon·A year ago