The place was spotless, convenient, and quiet, and the staff were considerate and kind, but the breakfast could use some improvement.
CatherineA month ago
★★★·Kisumu·7.5
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or just type it — “around the 20th, three nights”
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The VIP Luxury Lounge Hotel in Kisumu offers spacious, air‑conditioned family rooms with work desks, TVs, and complimentary toiletries. Guests enjoy a buffet breakfast featuring full English, Irish, vegetarian, halal, and gluten‑free options, alongside African and American dishes in a modern, traditional setting.
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How guests rate the property, aspect by aspect.
The place was spotless, convenient, and quiet, and the staff were considerate and kind, but the breakfast could use some improvement.
Catherine·A month ago
The staff were friendly and the rates were fair, yet it was quite noisy; we woke up every night to noises in the hall, and the room sat in the middle of the building with no windows that offered a view or outside air.
Niels·A month ago
The breakfast was perfect
Stephen·A month ago
From the receptionist to security, and from reception all the way to the service attendant, the overall service was good, but the distance between the rooms and the restaurant was an issue.
Leah·A month ago
The staff are truly very friendly and helpful.
Alex·2 months ago