The location was fine, but the front‑desk staff were not friendly at all, mixed up the amount I was supposed to pay, overcharged me by $240, and all they offered was that it would be fixed.
VickieA month ago
Just a moment…
★★★·Utica·8.3
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or just type it: “around the 20th, three nights”
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The Courtyard Detroit Utica hotel in Utica features air-conditioned rooms with private bathrooms, free WiFi, and modern amenities, including work desks, sofa beds, and flat-screen TVs. Guests enjoy American cuisine at the on-site restaurant, relax by the outdoor fireplace, and unwind at the bar. The hotel offers a fitness center, indoor pool, and free parking, with easy access to TCF Center, Macomb Center For The Performing Arts, and other local attractions.
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How guests rate the property, aspect by aspect.
The location was fine, but the front‑desk staff were not friendly at all, mixed up the amount I was supposed to pay, overcharged me by $240, and all they offered was that it would be fixed.
Vickie·A month ago
The pool was great for my little one !!
Colleen·2 months ago
The location was the only good part of this hotel! My husband woke up to bed bugs crawling on him. He went to the front desk and they confirmed it was a bed bug. I had to wash all of our clothes when we came home and spray our luggage in the garage to be on the safe side. The manager said he would refund our room but so far, we have not seen a refund on our credit card. Our stay was a nightmare.
Barbara·4 months ago
We liked the location. The elevator was broken, the toilet ran, and the sink leaked. The bed did not face the TV, and the room layout was really bad. There was an end table attached to the sofa that we tripped over trying to get into the bed. The air conditioner made a large amount of noise. There is a night light/regular light in the sink area that kept changing from night light to bright light. We would never stay here again.
Brenda·4 months ago
The set up of the room was fine. We were told there would be breakfast but there was none.
Brianna·7 months ago