★★★★·Hangzhou·5.9
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or just type it — “around the 20th, three nights”
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Hangzhou Upper Inn offers spacious family rooms with air‑conditioning, private bathrooms, city views, work desks, sofa beds, and complimentary toiletries. Guests benefit from free Wi‑Fi, private check‑in/out, a lounge, 24‑hour front desk, on‑site minimarket, daily housekeeping, grocery delivery, and a child‑friendly buffet. Located 27 km from Hangzhou Xiaoshan International Airport, it provides convenient access to local attractions.
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How guests rate the property, aspect by aspect.
The place is right by the train station, so getting around was a breeze. But I ran into a mess with the bill – I was charged twice for a 5‑hour stay that started at 1 am. I told the front desk I’d already paid, they said no, and later I saw two charges on my statement. Tried calling, but the number was wrong and the hotel name was listed incorrectly. Not the best experience.
Michael·3 months ago
Room was huge and comfy, shower had great pressure, and they refilled bottled water daily because the tap was non‑potable. The spot is close to the metro and there are plenty of food options nearby, both cheap and fancy. Breakfast was a let‑down – plain, no western fare, coffee was terrible so we had to grab a Starbucks next door. The bed itself was a bit hard, so I didn’t sleep as well.
Paxman·A year ago
Staff were super friendly and helpful. The room was big and clean, and it’s right next to the train station.
Daniel·A year ago
Location is handy – just a 15‑minute walk from the east train station. But for the price I paid, I could have stayed at a 5‑star place a little farther away. This felt more like a 3‑star hotel.
Luke·A year ago
Room was spacious, spotless, and had all the comforts you’d expect. Breakfast had a wide selection. It’s only five minutes from a metro stop and a train stop. The staff were very kind, especially one lady who helped me sort out a problem – I’m really grateful. Great value for the money.
Inigo·2 years ago
