The staff were very attentive and helpful, but getting to the room was difficult for someone with visual impairment and limited mobility.
Yasha3 weeks ago
Tarapoto·8.0
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or just type it: “around the 20th, three nights”
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Samak Wasi in Tarapoto offers spacious family rooms with private bathrooms, showers, TVs, wardrobes, and plush beds. Guests benefit from a sunny terrace, complimentary high‑speed Wi‑Fi, streaming services, and a 24‑hour front desk with tour assistance. The hotel provides private check‑in/out, paid airport shuttle, full‑day security, bicycle parking, and English‑Spanish staff, located just 3 km from the airport.
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How guests rate the property, aspect by aspect.
The staff were very attentive and helpful, but getting to the room was difficult for someone with visual impairment and limited mobility.
Yasha·3 weeks ago
I really liked the area; it’s very close to the square, easy to reach, and surrounded by many things. The place is very clean and the service is excellent.
Salazar·4 weeks ago
The location is great.
Segundo·A month ago
The room was not clean, the towels were old and very small.
Rosa·A month ago
The staff were friendly and the location was excellent. However, there was no Wi‑Fi on the second floor; I was told to connect to one of two networks but none worked. The TV never turned on because there was no connection. When we arrived, the sheets hadn’t been changed and there were hairs on them. The bathroom lid was broken.
Roxana·A month ago