The hotel's central location made it easy to get around and explore the surrounding area
The staff were incredibly friendly and helpful
The hotel itself was top-notch, with every amenity I could possibly need
The hotel itself was top-notch, with every amenity I could possibly need
Distilled by Parley from the 100 most recent of 1,130 verified guest reviews
28 m² · 1 double bed · Sleeps 4
The Deluxe Double Room accommodates up to four guests and can be equipped with one crib. The private bathroom includes a shower, toilet, hairdryer, towels, bathrobe, slippers, free toiletries and toilet paper. In‑room features comprise air‑conditioning, heating, a refrigerator, tea/coffee maker, flat‑screen TV with cable and satellite channels, radio, free Wi‑Fi, safety deposit box, bedside socket, alarm clock with wake‑up service, wardrobe, clothes rack, pants press, ironing facilities, and hand sanitiser, with upper floors reachable by elevator.
Beds 9.4/10 · 220 guests mention them
28 m² · Sleeps 2
38 m² · Sleeps 2
The Executive Master Suite offers one extra‑large double bed and can accommodate an additional extra bed and a crib when needed. The private bathroom includes a bathtub or shower, bathrobes and slippers. Climate control is provided by air‑conditioning, and a safe, desk, minibar and coffee maker are available in‑room. Entertainment and connectivity feature a flat‑screen cable TV, wireless internet and a safe for valuables.
24 m² · Sleeps 2
28 m² · Sleeps 2
38 m² · Sleeps 2
“Elegant and safe”
The location was excellent and I felt very safe.
“Excellent, centrally located beautiful hotel.”
The location is just steps from Zocalo, the Cathedral, and Templo Mayor, and the Tiffany glass ceiling is gorgeous; the bedroom and bathroom are spacious. However, the bedroom feels old, the beds are old, and there aren’t enough bedsheets.
“Muy buena elección!”
The hotel is gorgeous and I love that they preserved the original architecture and design. Its location is superb—just steps from the Zócalo, and we had an event there in the city center, so staying here was ideal; a demonstration closed the streets to reach the center, but from this hotel we could walk 6–9 minutes to the event without any trouble. The rooms are huge! The front‑desk staff were very friendly and attentive. One of the rooms we booked had a very unpleasant odor—dirty and old, with a worn carpet that likely caused the smell. Those renovation or maintenance details should be improved to give guests a better impression. The towels look very worn and look bad. The breakfast restaurant also appears very neglected and needs a good remodel.
I loved how the staff welcomed me, the place is perfectly located and stunning.
“Had a marvelous stay in Ciudad de Mexico at the Gran Hotel”
The fin de siècle décor is beautiful, and the hotel gives easy access to the city center. Nothing to complain about.
“Elegant and safe”
The location was excellent and I felt very safe.
I loved how the staff welcomed me, the place is perfectly located and stunning.
“Excellent, centrally located beautiful hotel.”
The location is just steps from Zocalo, the Cathedral, and Templo Mayor, and the Tiffany glass ceiling is gorgeous; the bedroom and bathroom are spacious. However, the bedroom feels old, the beds are old, and there aren’t enough bedsheets.
“Had a marvelous stay in Ciudad de Mexico at the Gran Hotel”
The fin de siècle décor is beautiful, and the hotel gives easy access to the city center. Nothing to complain about.
“Muy buena elección!”
The hotel is gorgeous and I love that they preserved the original architecture and design. Its location is superb—just steps from the Zócalo, and we had an event there in the city center, so staying here was ideal; a demonstration closed the streets to reach the center, but from this hotel we could walk 6–9 minutes to the event without any trouble. The rooms are huge! The front‑desk staff were very friendly and attentive. One of the rooms we booked had a very unpleasant odor—dirty and old, with a worn carpet that likely caused the smell. Those renovation or maintenance details should be improved to give guests a better impression. The towels look very worn and look bad. The breakfast restaurant also appears very neglected and needs a good remodel.
