The rooms were neither comfortable nor safe, and I’m not fond of the management.
Ranjan11 months ago
Just a moment…
★★★·Trincomalee·5.2
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or just type it — “around the 20th, three nights”
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22 m² · 1 large double bed and 2 single beds
20 m² · 1 double bed and 1 single bed
20 m² · 2 single beds
22 m² · 2 double beds
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Shan Guest and Restaurant Nilaveli offers family rooms with private bathrooms, air‑conditioning, garden or pool views, work desks, flat‑screen TVs and complimentary toiletries. Guests enjoy a scenic swimming pool, sun terrace and lush garden, plus a modern restaurant serving Chinese, Indian and Sri Lankan dishes. Located under 1 km from Nilaveli Beach, near Pigeon Island and 20 km from China Bay Airport.
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How guests rate the property, aspect by aspect.
The rooms were neither comfortable nor safe, and I’m not fond of the management.
Ranjan·11 months ago
The hotel didn’t meet standards and was very uncomfortable 🥵; everything fell short of a satisfactory level.
Perera·A year ago
We paid €20 more than the price listed on the site, which left us a bit disgusted.
Frédéric·A year ago
The location was good, but the bathroom was dated, the sink leaked, the drain was slow with rust and limescale on both the shower head and handles, and the other room had no hot water for the entire stay and the issue wasn’t fixed even after they asked us to reset the boiler. We also found ants in the bathroom. Wi‑Fi never worked despite us reporting it daily. The sheets, pillowcases, bath towel, and bath mat were all stained. Breakfast was fine except for the gluten issue – if you have trouble with gluten you’ll have to sort it out yourself. Coffee, omelette, and bread with butter and jam were acceptable.
Cesare·A year ago
It was too expensive, and the bathroom was dirty, especially the room; we found cheaper hotels that were much nicer.
Sergio·A year ago