★★·Portales·8.3
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or just type it — “around the 20th, three nights”
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The Holiday Inn Express & Suites Portales by IHG in Portales features family rooms with air-conditioning, private bathrooms, and free WiFi, including work desks, TVs, and complimentary toiletries. The hotel offers a fitness centre, indoor pool, hot tub, lounge, games room, and indoor play area. A continental breakfast buffet is served daily, and a minimarket is on site.
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How guests rate the property, aspect by aspect.
The staff informed me a day before our arrival that the elevator wasn’t working; this was my second visit, and the breakfast area had been overused with damaged window blinds, so I notified the concierge.
Raul·3 weeks ago
The rooms were clean and we had a very pleasant stay, but the furniture in the breakfast area was damaged and the pool was closed, so the area needs a furniture upgrade.
Raul·3 weeks ago
The bed and staff were fine, but as a disabled veteran, climbing the stairs was a problem.
Johnny·A month ago
The breakfast was good, but the elevators weren't working.
Frances·A month ago
The elevators weren't working, making it hard for my husband to walk up the stairs. No rooms were available on the first or second floor, and I found hair in the bathroom sink and on the counters.
Richard·2 months ago