“Nice hotel but spa hotel is misleading. Friendly staff and clean and bright hotel.”
Room 6 was spacious, bright, and spotless, and the staff were all friendly and helpful; the buffet breakfast was decent, dinner was pleasant though the menu wasn’t extensive, and the beds were large and comfortable with plenty of pillows, Elemis toiletries, and soft towels. However, this place isn’t a spa hotel: the health club is in a separate building and only has one sauna, one steam room that was too hot to sit in, and a large jacuzzi tub. We used a spa day voucher for three mini treatments, which took about 40 minutes total, then spent roughly thirty minutes in the “spa” facilities before finishing. There are no indoor sun loungers or poolside seating, and the pool itself is more like a gym pool with lanes. The relaxation room, which had six beds and four chairs, was always full when we tried to use it. It’s also separate from the hotel, so you have to walk outside through the car parks to get there, which isn’t ideal if you want to stay in a swimsuit and dressing gown. Room service is accessed via a WhatsApp chat, and because of Wi‑Fi problems, it sometimes took half an hour to get a response. There is no mini‑bar in the rooms.
Gemma·3 weeks ago