The advertised city view is non‑existent.
Steven4 days ago
Just a moment…
★★★★·Eleanor Roosevelt·8.0
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or just type it — “around the 20th, three nights”
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Hotel Milano in Old San Juan offers 4-star comfort with air-conditioned rooms, private bathrooms, and free WiFi in public areas. Each room features a tea and coffee maker, refrigerator, and TV. The hotel offers a 24-hour front desk, free toiletries, and a work desk, along with a sea-view terrace, balcony, and outdoor dining area. It's 6 km from Isla Grande Airport and near Fort San Felipe del Morro and San Cristobal Castle.
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How guests rate the property, aspect by aspect.
The advertised city view is non‑existent.
Steven·4 days ago
The room is cozy. It does have a strong odor of bathroom pipes.
José·A week ago
The location is great. The only downside is the smell that comes from the ongoing renovations.
Stephanie·A week ago
Check‑in was straightforward, and the young man working that afternoon was very helpful, immediately offering extra blankets because the hotel is heavily air‑conditioned and cold. The rooms are chilly too, so bring warm sleeping gear and ask for more blankets. The hotel is clean, safe, and quiet, and being across from the elevator didn’t bother us. The only thing we’d change is that breakfast would be better if it were included in the price; we’d still like to try some local cafés.
Kristen·3 weeks ago
No restaurant or room service, and no luggage help or cart for carrying bags. The location is perfect. The shower water is lukewarm, but I prefer it hot. There are no shelves or drawers to store items, only hooks, and a iron is missing.
Carolina·3 weeks ago