mizuka Nakasu 1 - unmanned hotel -

I could relax like in my own room. The hotel entrance is confusing. I kept checking whether the elevator between the restaurants was the right one.

美和·2 weeks ago

“침대근처에서 물이 줄줄 떨어지는 최악의 숙소. Worst stay ever water leaking right by the bed”

The location is about a 10‑minute walk from Tenjin Minami Station. I stayed from 17 to 20 October 2026, three nights. On the first night, water seeped into our room around the window even though it wasn’t raining, ran down the wall, and got into my suitcase, soaking some clothes. Because it’s an unmanned hotel, I first used the tablet in the room to call staff and explain the situation, then around 10:30 pm I emailed photos and a video. I asked for a room change, but they said no rooms were available and only gave me towels, so we had to keep wiping water in the same room. The next day they inspected the ceiling and found no leak. When I later requested a refund, they apologized for the water issue but declined, saying refunds aren’t possible after check‑out, even though I had reported the problem by phone and email during my stay. The location was convenient, but the response to the issue was disappointing. Keep this in mind when booking.

Sungmee·3 weeks ago

The interior colors were cohesive and gave a secret‑base vibe that I really enjoyed. The sofa had an odd smell, and the shower pressure was weak, which added a bit of stress.

Koharu·2 months ago

The air conditioner was dirty and didn’t work well.

Kai·4 months ago

“悪くはなかった。”

The location was great, but the soundproofing was lacking.

Hirokazu·6 months ago