The towels were very old, with threads hanging, the fan barely worked, and the front desk staff were poorly informed; the directions they gave us for getting around the city were minimal.
LeidyA month ago
★★★·Dosquebradas·7.8
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or just type it — “around the 20th, three nights”
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Hotel Guadalupe Plaza in Dosquebradas offers family rooms with private bathrooms, city views, and modern amenities, including dining areas, TVs, and free toiletries. The hotel features free WiFi, a lounge, 24-hour front desk, private check-in, daily housekeeping, and a tour desk. It's 9 km from Matecaña Airport, near Ukumari Zoo and Pereira's Bolivar Square, with free off-site parking and an American breakfast buffet.
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How guests rate the property, aspect by aspect.
The towels were very old, with threads hanging, the fan barely worked, and the front desk staff were poorly informed; the directions they gave us for getting around the city were minimal.
Leidy·A month ago
From the moment we arrived, the hospitality and experience were unique; they made us feel very comfortable and at ease in the facilities! We were traveling to help with the earthquake disaster that hit Dosquebradas and the Guadalupe area, and when the hotel staff learned about our mission, they put all their efforts and facilities at our disposal, setting up tables and chairs for the donations, and the hotel staff assisted us in the donation process. I give them a rating of 1000/10! Excellent team!
David·A month ago
It was a nice little modern place, but the sink had a leak on the floor and water was spilling out.
Kevin·2 months ago
The service was excellent, but not everything was perfect.
Roa·2 months ago
Excellent service, and everything was very good.
Ocampo·2 months ago