The facilities and location are good, but one receptionist could be friendlier and more courteous.
YessicaA month ago
Xicotepec de Juárez·8.8
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or just type it — “around the 20th, three nights”
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Hotel Plaza San Carlos in Xicotepec de Juárez features family rooms with air‑conditioning, private bathrooms, free Wi‑Fi, TV, parquet floors and wardrobes. The on‑site restaurant serves Mexican cuisine with vegetarian and dairy‑free options, plus brunch, high tea, cocktails and a bar. Amenities include a hot tub, balcony, coffee shop, business area, 24‑hour front desk, concierge, tour desk, and paid shuttle to El Tajín Airport, 95 km away.
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How guests rate the property, aspect by aspect.
The facilities and location are good, but one receptionist could be friendlier and more courteous.
Yessica·A month ago
The experience was excellent.
Altamirano·A month ago
The breakfast was delicious and the service was also good.
Rebeca·3 months ago
The location was great and the restaurant was good, but the beds and sheets could use an upgrade.
Drew·3 months ago
This hotel is super close to the Zocálo and has a nice terrace for breakfast. The staff is attentive and the food selection is large, but the restaurant was closed from 6 pm that evening and the reception didn’t inform us. Construction was ongoing, making it quite noisy, and the rooms are somewhat ring‑horned.
Gabriela·3 months ago