Pousada Bugio

“Médio”

The location and breakfast were good, but the shower didn’t heat up, the air conditioner had a bad smell, the breakfast started late even though it was decent, and the receptionists were not friendly at all.

Livia·3 weeks ago

“Boa pousada !!!!”

The staff were very attentive, the breakfast was excellent, and the location was great. However, the room I stayed in had a non‑working hot shower, a broken mini‑fridge, and a TV that didn’t work. I had to call maintenance, which arrived quickly, but the issues could have been fixed during the room cleaning. I arrived at the lodge, left my bags, went on a pre‑scheduled outing, and when I returned I had to wait for the mini‑fridge replacement, shower repair, and TV connection.

Rogerio·4 weeks ago

The location was good, but the service was lacking.

Sonia·4 weeks ago

The room had both a fan and an air conditioner that worked, and it was well laid out with the expected amenities. I appreciated having an outlet near the bed for convenient charging. I felt completely deceived when I arrived. There are three places on this street with the same name, and this one was the hardest to find. I found one that was locked, called the number on the sign, but it was disconnected. The one across the street seemed under construction, so I called the hotel number listed on the website, but the operator couldn’t help. I left that spot and accidentally found the correct location and the person I had been speaking to. When I got there, the hotel didn’t match the website’s stunning pool image; the pool was very small and mostly full of leaves. My room, though well equipped, was very small. Breakfast finally started at 8:00, but many items were missing from the table. At 8:20 the eggs arrived, and the person who brought them seemed annoyed that I had asked about the delay. I stayed for three days, and on the last day I needed to make an important video call, but the lights were dimmed so I could barely see anything. I had to do the call in the dim lighting, and after I finished, the lights returned to full brightness. I might not have been so disappointed if the price had been reasonable, but it was the most I paid for any hotel in a trip that covered more than 20 different Brazilian locations.

David·A month ago

“Não quis fica fui chamada de mentirosa na minha cara sair da minha casa para relaxa com a minha fam”

The service was terrible, there was a problem with the check‑in, and booking also had issues; I didn’t stay at the lodge.

Vania·A month ago