Super friendly staff from A to Z. Our room and balcony were far smaller than expected (Superior booked) – we were a bit disappointed with the price‑performance, but the staff’s friendliness and the location made up for it.
Dominique4 weeks ago
★★★·Melide·8.2
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or just type it — “around the 20th, three nights”
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Located directly on Lake Lugano's shore, Albergo Ristorante La Palma is 50 metres from Bissone Harbour. This lakeside hotel features allergy-free rooms with air conditioning, free WiFi, flat-screen cable TVs, and minibars. Enjoy Mediterranean and international cuisine at the on-site restaurant, scenic lake views, and a rich breakfast buffet. The Swissminiatur museum and Lugano city centre are within walking distance.
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How guests rate the property, aspect by aspect.
Super friendly staff from A to Z. Our room and balcony were far smaller than expected (Superior booked) – we were a bit disappointed with the price‑performance, but the staff’s friendliness and the location made up for it.
Dominique·4 weeks ago
Good breakfast.
Marco·4 weeks ago
The hotel’s location right on Lake Lugano. The staff were very friendly. The kitchen was varied and very good. In the family room on the top floor, the kitchen extractor was very loud, over 50 dB.
Gabriela·4 weeks ago
Right on the lake. Dog‑friendly, very nice staff. Large breakfast buffet. The beds should be replaced.
Nathalie·A month ago
We liked that they have a restaurant by the lake and the food is very tasty there. We also liked the size of the room. The attitude of people was off; nobody bothered us about staying there or offering support. All staff seemed preoccupied with their restaurant. There was no coffee in our room; when we asked, they said it was out. When we asked again, they said they were sending it, but no one ever brought coffee the whole day. There was a phone but no dialing information. No room service, even when requested.
Singhal·A month ago