“Fails to deliver.”
It was clean, spacious, and in a great spot. Very quiet and calm, tastefully decorated in a minimal style with a bed, clothes rack, TV stand, and mirror – no chair. The double‑bed balcony overlooked the ancient alley below. The host offered an early check‑in for €25, which I paid happily, and gave me a free hour‑late check‑out because of the many problems. However, it didn’t have a coffee machine or tea facilities as advertised, and no glasses were provided. When I asked for a kettle, I was told the coffee machine was broken and received no comment about a kettle. I went three days without morning coffee or tea! It took 24 hours to get glasses and a corkscrew. The pillows were uncomfortable. The shower was pretty useless, and the bathroom floor turned into a puddle at night. The host told me to turn off the bidet spray, which I hadn’t used; it fixed the issue, but I still woke up with drenched feet on slippery floors. This is something the cleaner should check. I complained straight away, but the host said I wouldn’t get a coffee maker or kettle because her suppliers were closed on weekends and did nothing. It’s the second bad experience I’ve had with this place. Time to find a new booking platform.
Andrea·3 months ago