Knights Inn Pilot Mountain

“I won’t be staying there again unless there are some major improvements”

The distance to everything was nice. However, the cleaning supplies were left in our room, the bed was uncomfortable, the door handles were broken so we had to remove a handle from the fridge to open it, the TV was very old, and the other families’ rooms were so smoky we couldn’t breathe and had to buy odor eliminators. Ozone should be used in those rooms if they’re that bad, and the ashtray was cleaner than the room itself. One TV didn’t even work. The place overall feels outdated, needs many repairs and new furniture. At $80 a night it’s cheap but not worth it; a hotel I worked at before cost the same and was better, had more to offer, fixed things promptly, and the staff were genuinely nice even if they had to put on a professional front.

Haley·4 months ago

“This place is Gross!!”

My experience at this hotel was a letdown, but it was also a necessary evil since I was only there for a short time. The location was convenient for my day trip, and I was relieved to find that the room was bug-free. However, the room itself was a different story - it smelled like mold, and I was shocked to discover that I had been assigned a smoking room despite not requesting one. The blankets had cigarette burns, and I had to purchase my own to sleep comfortably.

Amanda·11 months ago

“Very bad experience”

I had a mixed experience at this hotel, with some redeeming qualities. The staff was friendly and helpful, and the location was decent, although not particularly impressive. However, my initial room was a disaster - the bathroom floor started leaking water, and there was no phone in the room. The fridge was also barely cold, which was frustrating. Thankfully, I was able to switch rooms, but the new one lacked extra lighting, and the only positive aspect was the comfortable bed and pillow.

Betty·A year ago

My stay at this hotel was marred by several issues. The area was pleasant enough, but that's where the positives ended. The shower was dirty, and the sink had a yellow substance in it, which was off-putting. Additionally, the door handles for the rooms didn't work properly, and the bread and bagels served at breakfast tasted old. It was a disappointing experience overall.

Corbett·A year ago